TEMPORARY WEAR: 1 – 3 DAYS (USING STICKY TABS)

LONG-TERM WEAR: 1 – 3 WEEKS (USING NAIL GLUE)

NOTE THAT THESE ESTIMATES CAN VARY DEPENDING ON INDIVIDUAL LIFESTYLE FACTORS AND WHETHER THE CORRECT TECHNIQUE WAS USED DURING APPLICATION.

FOR DETAILED INSTRUCTIONS, VISIT OUR TUTORIALS PAGE HERE. OTHERWISE PLEASE FOLLOW THE THREE STEPS BELOW:

STEP 1: PREP YOUR NAILS USING THE CUTICLE TOOL, NAIL FILE AND ALCOHOL WIPE (PROVIDED IN OUR COMPLIMENTARY TOOL KIT)

STEP 2: APPLY YOUR CHOICE OF ADHESIVE

STEP 3: APPLY OUR PRESS-ONS

WE PROVIDE A FULL INSTRUCTIONS GUIDE WITH EVERY ORDER.

FOR DETAILED INSTRUCTIONS, VISIT OUR REMOVAL TUTORIAL PAGE HERE. OTHERWISE PLEASE FOLLOW THE THREE SIMPLE STEPS BELOW:

STEP 1: SOAK NAILS FOR 10-15 MINUTES IN A BOWL OF HOT WATER, SOAP AND OIL

STEP 2: GENTLY REMOVE PRESS-ONS WITH THE CUTICLE TOOL (PROVIDED IN OUR COMPLIMENTARY TOOL KIT)

FULL INSTRUCTIONS GUIDE PROVIDED WITH EVERY ORDER.

NAILCISSIST PRESS-ONS ARE 100% REUSABLE. FOLLOW THE PROVIDED INSTRUCTIONS FOR REMOVING PRESS-ONS AND OUR TUTORIAL ON HOW TO CARE FOR YOUR PRESS-ONS.

TO REMOVE EXCESS GLUE FROM THE PRESS-ON, GENTLY USE THE INCLUDED NAIL FILE TO BUFF OFF THE GLUE.

A SIZE CHART IS AVAILABLE ONLINE, ALONG WITH INSTRUCTIONS ON HOW TO MEASURE NAILS CORRECTLY.

IF YOU HAVE SIZING QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT OUR TEAM.

IF YOU HAVE CLUBBED THUMBS, PLEASE REACH OUT TO OUR TEAM VIA EMAIL OR CONTACT FORM, AND WE CAN ARRANGE FOR EXTRA/REPLACEMENT THUMBS TO BE PURCHASED.

FOR FLAT NAIL BEDS, TRY TO FLATTEN AND ADJUST THE PRESS-ON FOR A BETTER FIT. HEAT THE PRESS-ON USING A HAIR DRYER OR HOT WATER, THEN, WHILE IT IS STILL WARM, GENTLY PRESS DOWN TO FLATTEN THE CURVE.

REPLACEMENT NAILS ARE AVAILABLE FOR A FEE OF $6 USD PER FINGER, PLUS SHIPPING. ALTERNATIVELY, REPLACEMENT NAILS CAN BE INCLUDED FREE OF CHARGE WITH A NEW PURCHASE ON THE WEBSITE.

FOR MORE INFORMATION ON HOW TO ORDER, PLEASE CONTACT US VIA EMAIL OR OUR CONTACT FORM.

AFTER THE ORDER IS SHIPPED, A CONFIRMATION EMAIL WITH TRACKING INFORMATION WILL BE SENT. THE ORDER'S STATUS CAN BE TRACKED USING THE PROVIDED LINK.

ONCE YOUR ORDER HAS ARRIVED IN YOUR DESTINATION COUNTRY, WE SUGGEST USING YOUR DOMESTIC POSTAL SERVICE TRACKING WEBSITE FOR MORE ACCURATE TRACKING UPDATES.

FOR ANY ISSUES WITH TRACKING, CONTACT HELLO@NAILCISSIST.COM.

IF A DELIVERY IS TAKING LONGER THAN EXPECTED, CHECK THE TRACKING INFORMATION PROVIDED IN THE SHIPPING CONFIRMATION EMAIL. FOR FURTHER ASSISTANCE, CONTACT YOUR LOCAL POSTAL SERVICE (E.G., USPS, CANADA POST, PARCEL FORCE) AND PROVIDE YOUR TRACKING NUMBER. THEY WILL BE BETTER EQUIPPED TO PROVIDE THE MOST UP-TO-DATE INFORMATION.

IF AN INCORRECT ADDRESS WAS ENTERED, CONTACT CUSTOMER SUPPORT IMMEDIATELY VIA EMAIL TO UPDATE THE ADDRESS. IF THE ORDER HAS NOT YET SHIPPED, THE ADDRESS CAN BE CORRECTED.

IF THE ORDER HAS ALREADY SHIPPED, YOUR LOCAL POSTAL SERVICE WILL NEED TO BE CONTACTED TO ADDRESS THE ISSUE.

IF A DAMAGED OR INCORRECT ITEM IS RECEIVED, CONTACT CUSTOMER SUPPORT IMMEDIATELY WITH ORDER DETAILS AND PHOTOS OF THE ITEM.

AS WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF CUSTOM AND DUTY FEES, BUYERS ARE RESPONSIBLE FOR ALL CUSTOMER AND DUTY FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.

ACCEPTED PAYMENT METHODS INCLUDE MAJOR CREDIT CARDS (VISA, MASTERCARD, AMERICAN EXPRESS), PAYPAL, AND VARIOUS OTHER ONLINE PAYMENT OPTIONS. ALL TRANSACTIONS ARE PROCESSED SECURELY.

YES, WORLDWIDE SHIPPING IS AVAILABLE BY BOTH STANDARD POSTAL SERVICE AND DHL EXPRESS SHIPPING. FOR MORE INFORMATION CLICK HERE.

SHIPPING TO PO BOXES IS AVAILABLE FOR STANDARD SHIPPING. ENSURE THAT THE CORRECT PO BOX ADDRESS IS PROVIDED DURING CHECKOUT. DELIVERIES VIA DHL CANNOT BE DELIVERED TO PO BOXES.

DOMESTIC (AUSTRALIAN) ORDERS TYPICALLY ARRIVE WITHIN 5-7 BUSINESS DAYS WITH STANDARD SHIPPING OR 2-3 BUSINESS DAYS WITH EXPRESS SHIPPING. INTERNATIONAL ORDERS GENERALLY TAKE 5-15 BUSINESS DAYS, OR 3-5 BUSINESS DAYS VIA DHL EXPRESS, DEPENDING ON THE DESTINATION AND CUSTOMS PROCESSING TIMES.

RETURNS ARE NOT ACCEPTED. FOR ANY ISSUES WITH AN ORDER, CONTACT CUSTOMER SUPPORT VIA EMAIL FOR ASSISTANCE.

GIFT CARDS ARE NON-REFUNDABLE. PLEASE ENSURE THE CORRECT AMOUNT AND RECIPIENT DETAILS BEFORE PURCHASING. FOR ANY ISSUES, CONTACT CUSTOMER SUPPORT VIA EMAIL FOR ASSISTANCE.

GIFT CARDS CAN BE PURCHASED THROUGH THE WEBSITE HERE. VISIT THE GIFT CARD PAGE, SELECT THE DESIRED AMOUNT, AND FOLLOW THE CHECKOUT PROCESS. THE GIFT CARD WILL BE EMAILED TO THE RECIPIENT.

IF THERE ARE ISSUES REDEEMING A GIFT CARD, CONTACT CUSTOMER SUPPORT VIA EMAIL WITH THE GIFT CARD DETAILS AND A DESCRIPTION OF THE PROBLEM. WE WILL DO OUR BEST TO RESOLVE THIS ISSUE FOR YOU.