SHIPPING, DELIVERY & RETURNS
AUSTRALIA
SHIPPING OPTIONS
STANDARD: 5 AUD OR FREE OVER 150 AUD — 2-8 BUSINESS DAYS
EXPRESS: 10 AUD OR FREE OVER 220 AUD — 1-4 BUSINESS DAYS
FULFILLMENT TIMES
ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS AFTER PAYMENT CONFIRMATION.
ALL DOMESTIC ORDERS ARE SHIPPED, MONDAY THROUGH FRIDAY EXCLUDING PUBLIC HOLIDAYS. ORDERS PLACED AFTER 3PM AWST, WILL TYPICALLY BE PROCESSED THE NEXT BUSINESS DAY.
ORDERS PLACED ON WEEKENDS OR PUBLIC HOLIDAYS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.
DISCLAIMER
NAILCISSIST IS NOT RESPONSIBLE FOR ANY DELAYS THAT OCCURS AFTER THE PARCEL HAS LEFT OUR FACILITY.
FOR MORE INFORMATION WE RECOMMEND CONTACTING YOUR LOCAL POST OFFICE.
NEW ZEALAND
SHIPPING OPTIONS
STANDARD: 8 NZD OR FREE OVER 160 NZD — 6-27 BUSINESS DAYS
EXPRESS: 26 NZD OR FREE OVER 270 NZD— 3-5 BUSINESS DAYS
FULFILLMENT TIMES
ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS AFTER PAYMENT CONFIRMATION.
ALL DOMESTIC ORDERS ARE SHIPPED, MONDAY THROUGH FRIDAY EXCLUDING AUSTRALIAN PUBLIC HOLIDAYS. ORDERS PLACED AFTER 3PM AWST, WILL TYPICALLY BE PROCESSED THE NEXT BUSINESS DAY.
ORDERS PLACED ON WEEKENDS OR PUBLIC HOLIDAYS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.
INTERNATIONAL DUTIES & TAXES
AT THIS CURRENT TIME WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF ANY DUTIES OR TAXES PARCELS MAY INCUR AT CUSTOMS.
BUYERS ARE RESPONSIBLE FOR ALL CUSTOMER AND DUTY FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.
DISCLAIMER
NAILCISSIST IS NOT RESPONSIBLE FOR ANY DELAYS THAT OCCURS AFTER THE PARCEL HAS LEFT OUR FACILITY.
FOR MORE INFORMATION WE RECOMMEND CONTACTING YOUR LOCAL POST OFFICE.
UNITED STATES
SHIPPING OPTIONS
*DUE TO AUS POST’S CURRENT US SHIPPING SUSPENSION WE ONLY HAVE THE BELOW EXPRESS OPTION:
EXPRESS: 19 USD OR FREE OVER 250 USD — 3-5 BUSINESS DAYS
FULFILLMENT TIMES
ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS AFTER PAYMENT CONFIRMATION.
ALL DOMESTIC ORDERS ARE SHIPPED, MONDAY THROUGH FRIDAY EXCLUDING AUSTRALIAN PUBLIC HOLIDAYS. ORDERS PLACED AFTER 3PM AWST, WILL TYPICALLY BE PROCESSED THE NEXT BUSINESS DAY.
ORDERS PLACED ON WEEKENDS OR PUBLIC HOLIDAYS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.
INTERNATIONAL DUTIES, TARIFFS & TAXES
AT THIS CURRENT TIME WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF ANY DUTIES, TARIFFS OR TAXES PARCELS MAY INCUR AT CUSTOMS.
BUYERS ARE RESPONSIBLE FOR ALL FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.
DISCLAIMER
NAILCISSIST IS NOT RESPONSIBLE FOR ANY DELAYS THAT OCCUR AFTER THE PARCEL HAS LEFT OUR FACILITY.
FOR MORE INFORMATION WE RECOMMEND CONTACTING YOUR LOCAL POST OFFICE.
CANADA
SHIPPING OPTIONS
STANDARD: CURRENTLY NOT AVAILABLE DUE TO CANADA POST STRIKES
EXPRESS: 26 CAD OR FREE OVER 240 CAD — 3-5 BUSINESS DAYS
FULFILLMENT TIMES
ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS AFTER PAYMENT CONFIRMATION.
ALL DOMESTIC ORDERS ARE SHIPPED, MONDAY THROUGH FRIDAY EXCLUDING AUSTRALIAN PUBLIC HOLIDAYS. ORDERS PLACED AFTER 3PM AWST, WILL TYPICALLY BE PROCESSED THE NEXT BUSINESS DAY.
ORDERS PLACED ON WEEKENDS OR PUBLIC HOLIDAYS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.
INTERNATIONAL DUTIES & TAXES
AT THIS CURRENT TIME WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF ANY DUTIES OR TAXES PARCELS MAY INCUR AT CUSTOMS.
BUYERS ARE RESPONSIBLE FOR ALL CUSTOMER AND DUTY FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.
DISCLAIMER
NAILCISSIST IS NOT RESPONSIBLE FOR ANY DELAYS THAT OCCUR AFTER THE PARCEL HAS LEFT OUR FACILITY.
FOR MORE INFORMATION WE RECOMMEND CONTACTING YOUR LOCAL POST OFFICE.
UNITED KINGDOM
SHIPPING OPTIONS
STANDARD: 4 GBP OR FREE OVER 85 GBP — 6-27 BUSINESS DAYS
EXPRESS: 16 GBP OR FREE OVER 125 GBP — 3-5 BUSINESS DAYS
FULFILLMENT TIMES
ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS AFTER PAYMENT CONFIRMATION.
ALL DOMESTIC ORDERS ARE SHIPPED, MONDAY THROUGH FRIDAY EXCLUDING AUSTRALIAN PUBLIC HOLIDAYS. ORDERS PLACED AFTER 3PM AWST, WILL TYPICALLY BE PROCESSED THE NEXT BUSINESS DAY.
ORDERS PLACED ON WEEKENDS OR PUBLIC HOLIDAYS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.
INTERNATIONAL DUTIES & TAXES
AT THIS CURRENT TIME WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF ANY DUTIES OR TAXES PARCELS MAY INCUR AT CUSTOMS.
BUYERS ARE RESPONSIBLE FOR ALL CUSTOMER AND DUTY FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.
DISCLAIMER
NAILCISSIST IS NOT RESPONSIBLE FOR ANY DELAYS THAT OCCUR AFTER THE PARCEL HAS LEFT OUR FACILITY.
FOR MORE INFORMATION WE RECOMMEND CONTACTING YOUR LOCAL POST OFFICE.
EUROPE
SHIPPING OPTIONS
STANDARD: 7 AUD OR FREE OVER 170 AUD — 6-27 BUSINESS DAYS
EXPRESS: 31 AUD OR FREE OVER 250 AUD — 3-5 BUSINESS DAYS
FULFILLMENT TIMES
ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS AFTER PAYMENT CONFIRMATION.
ALL DOMESTIC ORDERS ARE SHIPPED, MONDAY THROUGH FRIDAY EXCLUDING AUSTRALIAN PUBLIC HOLIDAYS. ORDERS PLACED AFTER 3PM AWST, WILL TYPICALLY BE PROCESSED THE NEXT BUSINESS DAY.
ORDERS PLACED ON WEEKENDS OR PUBLIC HOLIDAYS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.
INTERNATIONAL DUTIES & TAXES
AT THIS CURRENT TIME WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF ANY DUTIES OR TAXES PARCELS MAY INCUR AT CUSTOMS.
BUYERS ARE RESPONSIBLE FOR ALL CUSTOMER AND DUTY FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.
DISCLAIMER
NAILCISSIST IS NOT RESPONSIBLE FOR ANY DELAYS THAT OCCUR AFTER THE PARCEL HAS LEFT OUR FACILITY.
FOR MORE INFORMATION WE RECOMMEND CONTACTING YOUR LOCAL POST OFFICE.
ASIA PACIFIC
SHIPPING OPTIONS
STANDARD: 8 AUD OR FREE OVER 270 AUD — 6-27 BUSINESS DAYS
EXPRESS: 31 AUD OR FREE OVER 350 AUD — 3-5 BUSINESS DAYS
FULFILLMENT TIMES
ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS AFTER PAYMENT CONFIRMATION.
ALL DOMESTIC ORDERS ARE SHIPPED, MONDAY THROUGH FRIDAY EXCLUDING AUSTRALIAN PUBLIC HOLIDAYS. ORDERS PLACED AFTER 3PM AWST, WILL TYPICALLY BE PROCESSED THE NEXT BUSINESS DAY.
ORDERS PLACED ON WEEKENDS OR PUBLIC HOLIDAYS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.
INTERNATIONAL DUTIES & TAXES
AT THIS CURRENT TIME WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF ANY DUTIES OR TAXES PARCELS MAY INCUR AT CUSTOMS.
BUYERS ARE RESPONSIBLE FOR ALL CUSTOMER AND DUTY FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.
DISCLAIMER
NAILCISSIST IS NOT RESPONSIBLE FOR ANY DELAYS THAT OCCUR AFTER THE PARCEL HAS LEFT OUR FACILITY.
FOR MORE INFORMATION WE RECOMMEND CONTACTING YOUR LOCAL POST OFFICE.
REST OF WORLD
SHIPPING OPTIONS
STANDARD: 7 AUD OR FREE OVER 340 AUD — 6-27 BUSINESS DAYS
FULFILLMENT TIMES
ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS AFTER PAYMENT CONFIRMATION.
ALL DOMESTIC ORDERS ARE SHIPPED, MONDAY THROUGH FRIDAY EXCLUDING AUSTRALIAN PUBLIC HOLIDAYS. ORDERS PLACED AFTER 3PM AWST, WILL TYPICALLY BE PROCESSED THE NEXT BUSINESS DAY.
ORDERS PLACED ON WEEKENDS OR PUBLIC HOLIDAYS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.
INTERNATIONAL DUTIES & TAXES
AT THIS CURRENT TIME WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF ANY DUTIES OR TAXES PARCELS MAY INCUR AT CUSTOMS.
BUYERS ARE RESPONSIBLE FOR ALL CUSTOMER AND DUTY FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.
DISCLAIMER
NAILCISSIST IS NOT RESPONSIBLE FOR ANY DELAYS THAT OCCUR AFTER THE PARCEL HAS LEFT OUR FACILITY.
FOR MORE INFORMATION WE RECOMMEND CONTACTING YOUR LOCAL POST OFFICE.
RETURNS
RETURNS POLICY
Due to hygiene considerations, we are unable to offer exchanges or refunds for change of mind, or for requests to receive a different style or size. We kindly advise reviewing your order carefully before purchase.
Damaged or Faulty Items
In the unlikely event that your order arrives damaged or faulty, please contact our Customer Service team immediately at hello@nailcissist.com. Returns sent without prior approval will not be accepted.
Return Eligibility
To qualify for a return, your item must meet the following conditions:
The item remains in the condition in which it was received.
All components, including tool kits, remain unused and intact.
The item is returned in its original packaging.
Proof of purchase is provided.
Return Instructions and Shipping
Approved returns should be sent to:
PO Box 209, Bull Creek, WA 6149, Australia
Unless otherwise instructed by our team, customers are responsible for return shipping costs.
Refunds
Refunds will be processed within 14 days of receiving the returned item in its original condition.
For any further queries or assistance, please contact us at hello@nailcissist.com. Our team is available to guide you throughout the return process.